Our Enquiry Handling Process

We strive to respond promptly to every enquiry we receive. Here's how we handle your enquiries:

• Submission: Fill in your details and requirements clearly.
• Initial Response: Our team will contact you within 24 hours.
• Review & Quotation: You'll receive a detailed quotation within 2-3 business days.
• Follow-up: We'll reach out to confirm details and answer any questions you may have.
• Finalization: Upon your approval, we'll swiftly move forward with your request.
• Working Hours: Our customer connection center operates from Monday to Friday from 10am to 6pm, except on national/regional holidays

We look forward to assisting you!